Terms & Conditions
Welcome to Real N Rare. These Terms and Conditions govern your use of our website, realnrare.in (the “Website”), and the purchase of our products and services. By accessing or using our Website, you agree to comply with these Terms. Please read them carefully before proceeding with any transaction.
General Information
This Website is owned and operated by Real N Rare, a company registered under the Companies Act, 2013, with its registered office at SF No. 526/4, Kanjapalli Village, Annur to Avinashi main road, Annur, Coimbatore - 641029, Tamil Nadu, India. By using this Website, you agree to abide by these Terms. We reserve the right to update, modify, or discontinue any part of these Terms at any time without prior notice. It is your responsibility to review them periodically for any changes.
Product Information & Pricing
We make every effort to ensure that product descriptions, images, and prices displayed on our Website are accurate. However, minor variations may occur due to differences in screen settings or production processes. All prices listed are inclusive of applicable taxes as per GST laws in India. Prices are subject to change without prior notice, but any modifications will not affect confirmed orders.
Orders & Payments
All orders placed on the Website are subject to availability and confirmation. We accept various payment methods, including credit/debit cards, UPI, net banking, and digital wallets (Google Pay, PhonePe, Paytm) processed through a secure payment gateway. Payment details are encrypted and not stored by us. If an order is canceled by us due to unforeseen circumstances, a full refund will be processed to the original payment method.
Shipping & Delivery
We offer pan-India shipping, and estimated delivery times are displayed at checkout. While we strive to ensure timely deliveries, external factors such as courier delays or unforeseen circumstances may affect the estimated timeframe. Customers must provide accurate shipping details, as we are not responsible for lost or misdelivered orders due to incorrect addresses.
Returns, Exchanges & Refunds
Customers may request returns or exchanges within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging with tags intact. Refunds, if applicable, will be processed to the original payment method within 7-10 business days after return approval. If an incorrect or defective item is received, the issue must be reported within 48 hours of delivery for resolution.
Intellectual Property
All content on this Website, including text, images, designs, logos, and product descriptions, is owned by [Brand Name] and is protected under the Indian Copyright Act, 1957, and the Trademark Act, 1999. Unauthorized use, reproduction, or distribution of our content is strictly prohibited and may lead to legal action.
Privacy Policy & Data Protection
We value your privacy and ensure that your personal data is handled in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any information collected is used solely for order processing, customer support, and marketing (with prior consent). We do not sell or share customer data with third parties. By using our Website, you agree to our Privacy Policy.
Limitation of Liability
While we ensure the highest standards of service, we are not liable for any indirect, incidental, or consequential damages arising from Website usage or product purchases. We strive to keep our Website secure, but we are not responsible for cyber threats, service interruptions, or third-party issues beyond our control.
Dispute Resolution & Governing Law
In case of disputes, we encourage customers to reach out to our customer support for an amicable resolution. If a dispute remains unresolved, it will be governed by Indian laws and will be subject to the exclusive jurisdiction of courts in Coimbatore, Tamil Nadu. Customers may also seek remedies under the Consumer Protection Act, 2019, if they believe their consumer rights have been violated.
Contact Us
For any queries, complaints, or legal concerns, you may reach out to us at:
📍 Address: SF No. 526/4, Kanjapalli Village, Annur to Avinashi main road, Annur, Coimbatore - 641029, Tamil Nadu, India.
📧 Email: rnrbyriya@gmail.com
📞 Customer Support: +91 8610030276
