Returns & Exchange

Rules for Return / Exchange

  • Return requests are accepted within 7 days from the date of delivery.
  • Such Return requests are applicable only for items that are size mismatches, wrong item delivered or damaged items.
  • In all such cases, we will initiate exchange of the correct item / size.
  • Refunds are not accepted in any case.

How do I return / exchange the product?

  • You can reach out to us  at +91 8610030276 or you can email us on rnrbyriya@gmail.com.

Things to keep in mind during Exchange Request:

  • Products must be in original condition and include all labels & tags intact.
  • Exchanges are not applicable on Sale Items, unless the wrong item/size delivered or damaged items.

 

Please Note: Once the product has been picked up, it takes 5-7 working days for the product to reach our warehouse which then goes under Quality Check to ensure it is in original condition with all labels & tags intact. As soon as this process is completed, the exchange will be initiated within 24-48 hours.